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To ensure smooth and effortless EMV application deployment, Multos International offers optional training, tools and technical support as well as advanced consulting in relevant areas.

Our reputation in the market is built around offering world class technical support in-region, with an uncompromising passion for customer service. Our expert team are on hand to assist you in your EMV card issuing projects across a range of varying roles, from an issuer perspective, to a personalisation bureau to a card embedder. We can provide support covering operational aspects related to MULTOS technology, or specifically to EMV issuance including assisting directly for the parameter management or offering guidance based on best practice, or assistance in application data preparation and personalisation systems. Our technical support team is located in-region and can be available locally to visit your sites if required.

Tools:

To enable the fastest time to product launch, we offer a range of tools to support issuers and their chosen perso bureau service providers. For managing the numerous complex EMV application parameters, our Template Builder tool enables the bureau technical team to easily configure the EMV parameters specific for each card product offered, including values that are to be personalised for each card holder. The tool generates a file that is recognised by all the leading data preparation solutions. In addition, we offer key management utilities compatible with our MULTOS step/one platform that can be either operated on a dedicated standalone PC, or can be integrated right into the bureau operations – offering ‘Real Time Enablement’.

For further information go to our Tools and support page.

Training and Consulting Services:

We aim to provide a personalised service focused on your needs, utilising our long history of consulting to a wide range of global organizations including payment schemes, issuers and personalisation providers. We can offer a complete package to suite your individual requirements in areas such as: EMV migration, setting up personalisation for MULTOS, or even developing specifications or card applications.

For further information go to our Traininig page.